Terms of Service

This website is operated by Japan Parts (Asian Automotive Ltd.). By visiting japanparts.com.bd or purchasing from us, you agree to these Terms of Service and the policies linked below:

• Return & Refund Policy: Return & Refund Policy
• Privacy Policy: Privacy Policy

Our online store is hosted on Shopify, which provides the e-commerce platform used to sell our products.

Online store terms

• You must be at least 18 years old to use this website and place orders.
• You may not use our site for unlawful purposes or to violate any applicable laws in Bangladesh.
• You must not upload viruses, malware, or harmful code.
• We may suspend or terminate access if these terms are breached.

General conditions

• We may refuse service or cancel orders at our discretion.
• Payment card information is encrypted during transmission.
• You may not copy, resell, or exploit any part of this website without our written permission.

Products, pricing, and delivery

• Product availability, descriptions, and prices may change without notice.
• We try to display product images and details accurately, but colours may vary on different screens.
• We may limit order quantities per customer or per order.
• Standard delivery times are up to 5 working days inside Dhaka and up to 10 working days outside Dhaka, unless stated otherwise at checkout.

Returns and refunds are handled according to our Return & Refund Policy: Return & Refund Policy

Refunds, where approved, are processed within 7-10 working days after a return claim is approved.

Orders and billing

• You agree to provide accurate billing, shipping, and contact details.
• We may refuse or cancel orders that appear fraudulent, duplicated, or placed by unauthorised resellers.
• If we change or cancel an order, we will try to notify you using the contact details you provided.

Some parts of the site may link to third-party websites or tools. We are not responsible for the content, policies, or practices of third-party sites. Use them at your own risk.

If you send us feedback, reviews, or other submissions, you agree that we may use that content to improve our services. You are responsible for ensuring your submissions are accurate and do not violate any third-party rights.

Your use of the site is also governed by our Privacy Policy: Privacy Policy

You may not use this site to break the law, infringe intellectual property, harass others, submit false information, collect other users' data without consent, or interfere with site security.

Our website and products are provided on an "as available" basis. To the fullest extent permitted by law, Japan Parts is not liable for indirect, incidental, or consequential losses arising from your use of the site or purchase of products.

You agree to indemnify Japan Parts against claims arising from your breach of these terms or misuse of the website.

These Terms of Service are governed by the laws of Bangladesh.

We may update these terms at any time by posting a new version on this page. Continued use of the website after changes are posted means you accept the updated terms.

Questions about these terms should be sent to [email protected].